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We have Global Experience to Manage your Business
A life staffing service center that provides an outsourced
live staffing, personnel and recepetionist service to your company
A communications and staffing offer developed for new and growing
small/medium businesses.
We take care of your "front office" so you can focus on
revenue generation. Our Front Office
Support solution is an easy-to-use, affordable
and professional receptionist service
which keeps your business, no matter the size,
in touch with clients by providing
management of all calls according to your
personalized preferences.
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Receptionist Call Handling |
| Receptionist answers calls with custom greeting and makes non-managed transfers (no introduction, screening). Your Receptionist can answer frequently-asked questions, give directions, and give basic company info. |
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Filter Message |
| Every call is filtered, greeted with a custom welcome message, then promptly answered by a live Receptionist, like they were at your location. Callers that don't need to speak with your Receptionist can dial your extension and reach you directly. |
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Multi-line System |
| Our high-tech, corporate-style phone system can handle multiple simultaneous calls. It's the ultimate backup! No busy signals, frustrating call-waiting beeps, or going straight to voice mail. Every customer can speak to a live person! All you need is your existing phone number, plus an additional line for reaching you. No additional infrastructure or capital costs! |
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Call Routing |
| You can have your Receptionist route all your calls to anyone, anywhere. This routing is flexible and can be based on your schedule?weekends, after hours, traveling, etc. Requires 24 hours notification for changes. |
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Custom Call Tree - Provide callers with an interactive menu to help them quickly connect with the department or person they are trying to reach. Example: "For Sales please press 1, for Customer Service, please press 2."
"Zero-out" feature - If callers need to reach a live HostedBizSolutions Receptionist at any time during a recorded welcome message, they simply press zero. The Receptionist will answer your incoming call promptly, according to your instructions as if they are your employee.
"Follow me" option - Incoming calls are forwarded to a number of your choice, such as your home, office or cell. If you are unavailable at the first number, callers are automatically directed to your second number. Callers only dial one number to reach you. Requires a FOS voice mail box.
Conference Calling - Host inbound conference calls for up to 15 phone lines through your Receptionist. Company conference bridge numbers are also available. |
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